Повторно враќање на новите фасцинации на патувањето и туризмот

-Assess the areas of your tourism experience that destroy fun, enchantment, and romance. For example, are people subjected to: 

• lines that are too long
• a lack of shelter from the weather, sun, wind,     cold.
• rude service personnel
• personnel that neither listen nor care
• traffic jams and airport hassles
• a lack of adequate parking
• no one who is willing to listen or own a complaint?

Ако е така, ова се некои од елементите што го трансформираат позитивното искуство во патувањето во негативно. 

-Check for ways that you can create memorable experiences. Work with specialists in such areas as lighting, landscaping, color coordination, exterior, and interior decorations, street appearances and city themes, parking lots, and internal transportation service.  Utilitarian devices, such as the San Francisco trolley cars, can be vehicles of enchantment if they enhance the environment and add something special to a particular place.  

-Coordinate festivals and other events with the ambiance of the place.  Festivals often do best when they are integrated within the community rather than taking place outside of town. In-town festivals that are part of the community’s genre not only add to the charm but can be a boon to local businesses rather than a reason for money to leak out of the community.  Often festivals are held at the convenience of the festival provider without thinking about the festival’s participants.  If you are located in a hot and humid place then do not hold the festival in the summer or in a place without shade.  Make the festival fun and relaxing rather than tiring and trying. 

-Create a safe and secure atmosphere. There can be little enchantment if people are afraid. To create such an atmosphere local security professionals must be part of the planning from inception.  Tourism security is more than merely having police or security professionals walking around a site. Tourism security requires psychological and sociological analysis, the use of hardware, interesting and unique uniforms, and careful planning that integrates the security professional into the enchantment experience. Tourism-oriented communities realize that everyone in the community has a part to play in creating a positive tourism experience and one that creates a unique and special environment not only for the visitor but also for those who live in the community. That means that tourism-oriented locations need tourism-oriented police and private security providers! 

-Never forget that we dare not take our customers for granted. The visitor does not have to go on vacation or travel to our destination. When we begin to take people for granted than in the end we destroy our greatest asset, namely our reputation.

извор: http://www.tourismandmore.com

Dr. Peter Tarlow is also the president of the World Tourism Network (WTN)